Ringo Support
Help with your water toy
Tap a jet for a burst, or hold for up to 2.4 seconds. The left jet carries nearby water up and inward to the right; the right jet carries it up and inward to the left. Release to let the hoops settle, or use a short opposite stroke to correct drift.
A hoop must physically surround a shaft and settle on its foundation or a supported stack. Simply touching a peg does not count as a catch.
Settings and saved progress
Core gameplay works offline. Stars, records and completed Quick Set rounds save locally. Tilt & shake is optional and off by default. Sound follows Silent Mode, and animation follows Reduce Motion.
For a fresh start, open Settings and choose Reset saved progress. This removes game progress while keeping preferences. It cannot restore deleted local progress or remove a Game Center record.
Ringo Pro and redemption codes
The first 30 Classic tides are free. To open all 2,000 tides, choose Settings → Unlock Ringo Pro. This is a one-time purchase, with the local price shown before confirmation. Quick Sets from free tides, Time Attack, Zen, Precision and Daily Tide remain free.
To recover a previous purchase, use Settings → Restore Purchases with the same Apple Account. Use Settings → Redeem Code for an App Store offer code. An internet connection is needed to purchase, restore or redeem. Resetting saved game progress keeps your Pro purchase; Apple handles refund requests.
Playing on iPad
Ringo supports portrait and landscape. In landscape the two jets sit beside the tank. You can rotate during play; active jet holds release when the layout changes. Progress is stored on each device and does not sync between an iPhone and iPad.
Daily Tide and Game Center
The local daily challenge changes at midnight UTC. Global rankings are optional and appear only in builds where the service is enabled. Game Center requires Apple’s account and service connection; the offline challenge remains playable without it.
Contact support
Email the tide number, what happened and your iPhone or iPad model and system version if relevant. A screenshot can help, but please leave out passwords and sensitive information.